- A trim is NOT just a trim when it comes to price: “Price isn’t based on how much is taken off, but how much is left on.” Unless you are getting a brief neck or bang trim that is a quick 5 minute touch up- there is no cost difference related to how much hair is being cut off. Stylists generally price their services based on the amount of shampoo, conditioner, styling product and time is necessary to execute a full service. Some stylists spend years learning advanced techniques, take time outside of work expanding their skills, marketing themselves and staying up on current trends and techniques. So understand that pricing is not always about your head of hair. It is possible that a stylist will knock off a little $ if you come in with your hair clean and freshly washed but that is always up to the discretion of the stylist.
- Research your new stylist and make an appointment MORE THAN 48 hrs in ADVANCE: It is generally a good idea to try and find out a specific stylists’ specialties, schedule, pricing, years of experience and reviews before booking. This helps to align you with someone who has the best possible scenario to make you happy. Also, if you are looking for an extensive service like a smoothing treatment or haircolor it is best to schedule ahead of time. These services require 2 hours or more to execute and salons may not be able to accommodate you if you walk in wanting the service on the spot.
Evenings and Saturdays are the highest demand time slots. If you already know you are only able to schedule at specific times- make sure to request the time far enough in advance. Its first come first serve when it comes to slotting in clients on a schedule. Don’t Snooze So You Don’t Lose that Prime Appointment Slot! It never hurts to book well in advance.
- Take a Picture of that Last Cut That You Loved: Stylists see many, many different people in their chair. Its easy to write down a color formula but trying to remember the haircut we gave you the time before last can be challenging. So, keep a record of your favorite haircuts by us on your phone! We love recreating something that worked well for you.
- A Stylist’s #1 Goal is to Make You Happy! Stylists are the ultimate people-pleasers. When you are unhappy, we sometimes beat ourselves up over it for weeks. Most hair professionals will not “mess up on purpose,” as that is no way to build a career. Sometimes, stuff happens and we will move heaven and earth to make sure you are content. We form relationships with clients and care deeply about your satisfaction and well being. So, listen to us when we tell you your hair will possibly break off from bleach damage. Take the product recommendations that will best assist your hair’s health and color. Or, listen to your stylist about how that haircolor would be best if it was slightly adjusted for your coloring. We trained extensively to understand how colors and cuts look on different face shapes, hair types and skin tones and can guide you towards something that ultimately works best for you, your style and budget.
Tipping should be between 15-25% of the service: Your hair professional makes you look and feel fabulous! So reward them with a gratuity so they know you appreciate them. Conducting the service itself has cost factors involved: Shampoo, Conditioner, Styling Product, and/or Bleach/Haircolor and most stylists have to provide their own health insurance as well. Not all of the $ from the service goes into the stylist’s pocket. Also, consider the toll on the stylist it is to be on their feet all day. Make sure they can make a living wage from hairstyling by making sure they know you appreciate them beyond a compliment on their work. We aren’t in it exclusively for the money- we are passionate about hair but being able to make rent in a pricey urban area sure is nice!
- If you are beyond 15 minutes late, it is our right to alter or to reschedule your appointment: Successful stylists manage their time like organized officianados. Clients are booked to the minute and if the time left is not sufficient to conduct the service the stylist may ask to reschedule or to eliminate one of the services you booked for that time (do the cut instead of cut and color.) You don’t want the stylist to rush your service and risk making you unhappy in the process. In addition, asking your stylist to be late with their next client could cause them to lose said client and mess up the entire day’s schedule of services.
- Avoid cancelling last minute at ALL COSTS: Most stylists don’t charge a cancellation fee because its difficult to secure credit card numbers and we understand that stuff happens. However, extreme circumstances (you lost your day care, someone passed, you got in a car accident, etc) are the times acceptable to cancel day of or right before an appointment. We held the slot for you so we could make $ – this is our career and we have bills to pay too! Someone else could have been slotted in- many people ask to be notified in case of a cancellation. You changing your mind about that haircut service because it’s nice out is considered rude and disrespectful. Would you like it if we up and cancelled on you last minute? Probably not!
Unless it is an advertised kids’ salon, a child’s haircut can cost as much as an adult: Our time is valuable and if a haircut takes 45 minutes-1 hour it is going to be charged accordingly. Most adult salons won’t do haircuts of children under the age of 7 as they do not sit still long enough for an appropriate haircut. You can always ask the individual stylist what they are comfortable with and how much they feel the haircut is worth. But ultimately, if they aren’t comfortable cutting your child’s hair that is their prerogative.
We are not a babysitter or dog wrangler! If you must bring your small child (under the ae of 12) or dog to the salon, pre-warn your stylist. They may opt to reschedule your service if you cannot guarantee the child to remain respectful and quiet in a place of business. Remember, you are also most likely not the only one receiving a service. Its up to you to understand that a salon is where some people go to escape and relax when they get their hair done and might not want a whining dog or babbling toddler interrupting their service. Also, some stylists or clients are allergic to some types of dogs or have dog anxieties.
A stylist’s career is dependent on you and your patronage but a stylist’s happiness with you as a client is directly related to how you respect and behave towards them.
LOVE your stylist- that love will be returned with a service that makes you look and FEEL amazing with yourself and your hair!